Payment status changes based on various scenarios, such as whether the payment succeeds or fails.
Learn about the different statuses, and what to do at each stage of a payment's life cycle here.
- A payment has been created successfully and awaiting payment action from end-customer.
- Only applicable to payment methods with "delayed success confirmation"
- Xfers has detected incoming payments, or has started processing the payment.
- The payment is successful. However, the funds are still pending and will not yet be available for withdrawal or transfers.
- At this stage, you may inform your end-customer of a successful payment, and you may proceed to fulfill your goods or services.
- At this stage, the payment is fully complete and funds have been made available for you to withdraw to your bank account, or to transfer for other purposes.
- Cancellation of a payment is only possible if a payment is still in
- Also, payments captured by persistent payment methods cannot be cancelled.
cancelledstatus means that a payment has been cancelled, and will no longer be able to capture payments or change to other states.
- Any associated payment method will no longer accept incoming payments.
- Payment will be made
expiredif payment not being made after certain period of time.
- You may set the expiration time upon creation of Payment object.
- Also, persistent payment methods cannot be expired.
- Payments can fail for various reasons.
- Payments can sometimes be declined by the payment network, or can sometimes be due to high fraud score.
- Other reasons could be because of errors made when the end-customer was trying to make a payment. For example, sending of wrong amount, or to a wrong account.
- Failed payments should come with corresponding error messages. See Handling Errors to learn more about handling each error type.
- You should reach out to your end-customer to prompt them to attempt to make the payment again, or to provide them with an alternative payment method.
Updated 9 months ago
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